Shipping policy
Shipping and Delivery
Shipping for Individual products & DIY Confinement Meal Packages
All shipping fees for our products are calculated separately and are not included in the listed product prices.
Shipping fees for individual products and DIY Confinement Meal Packages are calculated based on the delivery postcode. If your address is within a major metropolitan area, the estimated shipping fee will be automatically calculated at checkout. For regional or remote areas (including WA, NT, TAS, VIC, SA, QLD, and areas outside the Sydney Metro Area), higher delivery fees may apply. Please contact our Customer Service team to confirm the applicable charge. If an order is placed without prior confirmation and the shipping fee is insufficient, our team will contact you to arrange payment of the outstanding balance before dispatch.
Orders are typically dispatched within three (3) business days from our Sydney warehouse in New South Wales. The estimated delivery timeframe is 3–10 business days, depending on the delivery address. Please note that addresses outside of metropolitan areas may require longer shipping times and may incur higher delivery charges.
The estimated delivery schedule for orders containing DIY Confinement Meal Packages will be discussed directly with each client, depending on individual needs. Please ensure that you provide complete and accurate contact details when placing your order. Our Customer Service team will reach out to arrange pick-up or delivery accordingly.
We are not liable for any delays in shipping or delivery. All delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by third-party carriers, customs clearance, or events beyond our reasonable control.
Title and risk of loss for products pass to you once the goods are handed over to the shipping carrier. Zi Jin Tang Australia (Taste For Life) takes all reasonable care in preparing and dispatching your order; however, we are not responsible for any theft, damage, or loss that occurs after delivery has been completed to the address provided, including when parcels are left unattended.
Shipping for Fresh Meal Delivery Service
Shipping fees for the Fresh Meal Delivery Service are calculated based on the delivery address and are not included in the meal package price. Due to the nature of fresh food logistics, delivery arrangements may vary depending on your location and individual needs.
To receive the most accurate shipping quote and delivery schedule, please contact our Customer Service team directly before placing your order. This allows us to provide the most suitable delivery solution based on your area and preferences.